Who we are
We are Diverium Ltd. and our website address is: https://www.diverium.com.
What personal data we collect and why we collect it
The Diverium App
We do not collect any information from the Diverium app.
The app lets the user enter data to show in AR. All this data stays on the user’s phone and is not shared with Diverium Ltd. or any Third Parties. We will not even know who is using the app unless we are contacted directly for support. In that case, the terms for the website below are how we will manage the data from the interaction.
The app stores do share anonymous data on user trends and downloads that we use to monitor how well our app is doing.
The Diverium Website and Support
Our site uses tracking cookies to allow users to navigate the website. We only collect personal data if you give it to us either by setting up an account or by sending us a contact message. We mainly collect account information to verify the individual account, allow those account to make comments and let us respond to customer inquiries.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Any information sent on contact forms is retained in our email system. By send us a contact email your are consenting to giving us the data sent in the contact email so that we may respond to your request.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We do not sell or share data with third parties except for analytics companies that help us analyze traffic on our website. IP addresses and other personally identifiable information is anonymized for these services to be GDPR compliant.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
If you create an account on this site then that information will be retained until a request is made to delete the account. If you send us a message through our contact form or otherwise we will retain that information so that we can reply and respond to any requests.
How we protect your data
We regularly update the security of the website and associated databases and do not allow any third party direct access to these. Our website runs several security applications to protect both the site and user data.
What data breach procedures we have in place
Should there be a known data breach we will inform all customers affected and preform an analysis of the breach to add security where it may have been deficient. This may require users to change passwords and re-confirm credential to prevent any further malicious activity.
What third parties we receive data from
We receive marketing data from third party site such as social media sites and through our opt-in automated mailing lists.
What automated decision making and/or profiling we do with user data
We do no internal automated profiling or decision making, save for some security plugin on our site that protect the website from malicious attacks. However, the marketing and analytics services we use may profile data to provide us insights on customer behavior